Sister London
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    Privacy Policy

    At Sister London, we are committed to protecting and respecting your privacy.

    This policy sets out how we will process any personal data we collect. By visiting you are accepting and consenting to the practices described in this policy, so please read it carefully.

    Sister London is a company registered at 46A Carnaby Street, London W1F 9PS.

    Types of data we collect and process

    Information collected from website users. You give us your personal information by filling in forms on our website or by corresponding with us by phone, e-mail or otherwise. This information includes the data you provide when you register to use our website, update your account details, access or use the website, make an enquiry or report a problem.

    Digital information we collect about you. Each time you visit our website we automatically collect the following information:

    technical information, including but not limited to the Internet protocol (IP) address used to connect your device to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;

    Information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our website (including date and time); properties you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call via our website.

    Information we receive from other sources. We cooperate with third parties (including business partners, sub-contractors in technical, payment and delivery services, analytics providers, search information providers) and may receive information about you from them.

    How we use your information

    We use your personal data in the following ways:

    Information you give us. We use this data:

    Direct marketing: Provided that you consent, we may use your data:

    To provide you with information about our services
    To provide you with information about information, news and services we believe may interest you.
    If you want us to stop using your data in this way, or to pass your details on to third parties for marketing purposes, please contact us.

    To notify you about changes to our service. To ensure that content from our website is presented in the most effective manner for you and for your computer.

    Information we collect about you. We use this data:

    to administer our website and for internal operations, including but not limited to troubleshooting, data analysis, testing, research, statistical and survey purposes;
    to improve our website to ensure that content is presented in the most effective manner for you and for your computer;
    to allow you to participate in interactive features of our service, when you choose to do so;
    as part of our efforts to keep our website safe and secure;
    to make suggestions and recommendations to you and other users of our website about goods or services that may interest you or them.
    Information we receive from other sources. We may combine this information with information you give to us and/or that we collect about you. The enables us for example to confirm the accuracy of the data you give to us. We may use this information and the combined information for the purposes set out above.

    How we disclose your information

    We may disclose your personal information to third parties:
    If Sister London or its affiliates or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
    If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our Terms of Use and other agreements; or to protect the rights, property, or safety of Sister London, our customers or others.

    Secure storage of your personal data

    The data that we collect from you may be transferred to and stored in a destination outside the European Economic Area (EEA). It may also be processed by staff operating outside the EEA who work for us and use secure remote access when outside the EEA.

    By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Policy.

    All information you provide to us is stored on our secure servers

    Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access or loss of your data.

    Changing my Preferences

    You have the right to ask us not to process your personal data for marketing purposes. We will inform you (when we collect your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data.

    Our website may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies.

    Please check these policies before you submit any personal data to these websites.

    Your right to access, erase and rectify your personal data

    You have the right to:
    Access information held about you;
    Request that we rectify information held about you where this is inaccurate or out of date; and
    Request that we erase your data, unless it is necessary for us to retain this in order to fulfil our contractual obligations.

    This can be done by contacting us at

    Changes to this policy

    Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by email. Please check back frequently to see any updates or changes to our privacy policy.


    Questions, comments and requests regarding this privacy policy are welcomed and should be addressed via email at